Refund Policy
At HardDrip, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will happily accept returns within 14 days of the original purchase date.
Customized items are non-refundable, so please make sure to double-check your order before making a purchase.
To initiate a return, please contact us at returns@harddrip.com and provide your order number and the reason for the return. We will then provide you with instructions on how to proceed with the return.
Please note that the £6 fee is to cover the cost of UK shipping and is the responsibility of the customer.
Once we receive the returned item, we will process the refund as a gift card within 7-10 business days. Refunds will not be credited back to the original payment method.
If you have any questions about our refund policy, please do not hesitate to contact us at returns@harddrip.com.
Thank you for shopping with us at HardDrip!